Privacy Policy

This policy explains what information we collect from business inquiries and how we use it for sourcing support, quote handling and after-sales follow-up.

By using this site, you agree that your inquiry communication may be used internally for order planning and support.

Information We Collect

Contact data: name, company, phone, WhatsApp number, email.
Purchase intent: model, year, part type, quantity, destination.
Technical references: photos, drawings, or vehicle details provided during RFQ.
Behavior data: page interactions, language selection, and inquiry flow events.

How We Use Your Data

Create internal lead summaries for procurement response.
Coordinate supplier matching and quotation handoff.
Schedule follow-up and provide policy-compliant shipping updates.
Analyze non-personal analytics to improve SEO and conversion experience.

Storage and Security

Lead data is retained for business continuity and order execution.
Commercial records are restricted to business team members only.
Third-party data processors are used only for essential business and analytics communication.
Communication channels are logged for traceability and fraud prevention.

Data Rights and Contact

For deletion, correction, or export requests, submit proof of business ownership and inquiry reference through official channels.

Advertising platforms (Google / Meta / TikTok) may request policy links when running campaigns. This page is available for landing page verification.

For notices: vincentwong@vobommotoparts.com