One approved specification.
Product, quantity, configuration, artwork notes and project reference stay attached to the same request.
ORDERS & PROOFS
See the project, the current action and what comes next.
Use the local Q-number to review artwork, proof, production and shipment milestones without exposing another project record.
LOOK UP A PROJECT →Resolve the current hold.
Waiting for files, proof approval or a project answer should always identify the next customer step.
Reorder from the record.
Copy the prior local items into a new quote basket, then review quantities, finishing and timing.
LOCAL PROJECT LOOKUP
Enter the Q-number exactly as shown.
The project confirmation and PRINT account center show the local reference. Unknown numbers never fall back to a different project.
CURRENT PROJECT
Project milestone and required action
PROJECT TEAM
OPEN NEXT ACTION →PROJECT LIFECYCLE
Five milestones with a visible owner.
Scope review
Estimating confirms product, quantity, timing and the information needed to continue.
Artwork & proof
Prepress checks the production file and returns a proof or replacement-file request.
Release decision
The approved proof, final specification and commercial confirmation release production.
Production
The project moves through printing, finishing, inspection and packing.
Delivery
Shipment information becomes available and the delivered work is checked against the record.
Replace artwork
Use the same project name and identify the file version that should become current.
Open artwork center →Review proof guidance
Check content, trim, folds, panels, color expectations and the selected finish before approval.
Open proof guide →Resolve a delivered project
Keep the packaging and compare the work with the approved proof and project brief.
Open resolution guidance →