PROJECT MILESTONES

Make every handoff understandable.

Preview the customer-facing meaning, required record and next action for each milestone, then use the order center for a specific Q-number.

EXPLORE MILESTONES →
Quote received

The request entered the local review queue. Product, quantity, files, destination and timing still need confirmation.

OWNER
Estimating
REQUIRED RECORD
Submitted quote basket and contact
NEXT ACTION
Confirm scope and missing details

STATUS STANDARD

Three rules keep milestones useful.

CURRENT

Use the latest accepted record.

A status should follow the approved specification, proof and production schedule—not an older request version.

SPECIFIC

Name the completed checkpoint.

Replace vague progress labels with the file, proof, production or carrier event that actually occurred.

ACTIONABLE

Show who moves next.

Tell the customer when approval, information, receipt inspection or no action is required.

01Request record

Configured product, artwork metadata, contact and delivery context.

02Production record

Approved proof, materials, finishing, quantity and manufacturing schedule.

03Delivery record

Packing, carrier or pickup handoff, destination and resolution evidence.