Scheduled delivery to the address.
The order is handed off at the delivery point shown in the final service terms. Room placement, packaging removal and furniture disposal are not included in this preview level.
DELIVERY & PICKUP
Choose how the room comes together.
Compare three fulfillment paths, check a local ZIP preview and keep preparation guidance close to the order.
PLAN DELIVERY →FULFILLMENT PLANNER
Start with the service level.
SERVICE COMPARISON
Know what changes at the handoff.
| Service | Placement | Customer preparation | Final confirmation |
|---|---|---|---|
| Standard delivery | Address delivery point | Clear the access route and confirm restrictions | ZIP, item, fee and appointment |
| Room of choice | Chosen room in the home | Measure doors, hallways, stairs and room path | Item eligibility, access and service window |
| Local pickup | Eligible pickup location | Bring identification, vehicle space and tie-down materials | Location inventory and pickup-ready notice |
BEFORE THE HANDOFF
Prepare the route, room and record.
Share restrictions early.
Confirm gates, elevators, loading limits, stairs, parking and community access before the appointment.
Measure the full path.
Compare product dimensions with doors, turns, halls and the final placement area—not only the room.
Keep the VH-number ready.
Use the same order reference for scheduling, tracking, delivery notes and any item review.
DELIVERY JOURNEY
Four visible checkpoints.
Order confirmed
Item, finish, ZIP and service are recorded.
Availability reviewed
Inventory and the fulfillment route are prepared.
Window selected
The customer confirms an available handoff time.
Order received
Condition and service are checked against the record.